COVID-19 Shipping Update

Good news: YES, WE ARE STILL SHIPPING ORDERS!

Everything is shipped via AusPost with Standard or Express shipping. DHL if necessary.

Not-so-good news: Shipping delays for most international orders (outside Australia) are to be expected, unfortunately.
Domestic shipping within Australia is operating as usual, might be slight delays of 1-3 days.

 

~ UPDATES ~
last updated: 26 May

At the moment the post system is overwhelmed due to the high volume increase in online ordering, and decrease in international flights. Express will be given priority. Once we mail your parcel the tracking might show that it is stuck in transit for a few weeks. That doesn't mean it is LOST, it is just stuck in the backlog of mail and will eventually arrive at your doorstep. We will not be refunding for delays, only if the parcel is deemed by AusPost as lost.

 

"WHEN WILL MY ORDER ARRIVE?"

Australia
Standard shipping: 3-6 business days
Express shipping: 1-3 business days

United States
Standard shipping: 25-35 business days
Express shipping: 15-20 business days

United Kingdom
Standard shipping: 12-20 business days
Express shipping: 7-18 business days

New Zealand
Standard shipping: 18-25 business days
Express shipping: 10-18 business days

Canada
Standard and Express shipping suspended
Seamail: 40-60 business days

Majority of Europe
Seamail: 40-60 business days
Express shipping: 7-18 business days

Majority of Asia
Standard shipping: 7-12 business days
Express shipping: 4-9 business days

 

Don't see an update for your country? Find it on the official AusPost website 

(CLICK HERE)

 

COUNTRIES WE STILL SHIP TO: 

Albania
Algeria
Andorra
Angola
Antigua And Barbuda
Armenia
Aruba
Azerbaijan
Belgium
Belize
Benin
Bulgaria
Burkina Faso
Burundi
Cameroon
Cape Verde
China
Christmas Island
Cocos (Keeling) Islands
Congo
Costa Rica
Cuba
Dominica
Dominican Republic
Equatorial Guinea
Eritrea
Ethiopia
Faroe Islands
France
French Guiana
Gabon
Georgia
Germany
Gibraltar
Greenland
Guadeloupe
Guatemala
Guinea
Haiti
Holy See (Vatican City State)
Honduras
Hong Kong
Iceland
Indonesia
Ireland
Italy
Japan
Kazakhstan
Kenya
Kyrgyzstan
Lesotho
Liberia
Liechtenstein
Luxembourg
Macao
Macau
Malaysia
Mali
Malta
Martinique
Mauritania
Monaco
Montenegro
Montserrat
Mozambique
Namibia
Netherlands
Netherlands Antilles
New Zealand
Nicaragua
Niger
Nigeria
Norfolk Island
Reunion
Saint Kitts and Nevis
Saint Lucia
Sao Tome And Principe
Serbia
Singapore
Slovakia
South Korea
Spain
St Vincent and The Grenadine
Sweden
Switzerland
Syrian Arab Republic
Tajikistan
Thailand
Togo
Turkmenistan
Turks And Caicos Islands
United Arab Emirates
United Kingdom
United States of America
Uzbekistan
Vietnam
Virgin Islands, British
Yemen
Zambia
Zimbabwe

CHECK OFFICIAL Australia Post WEBSITE FOR UPDATES

~Patience, patience, patience~
Unfortunately at this stage there is nothing we can do to speed up the shipping process, all we can do is kindly ask you to wait for more updates and wait for your orders with patience. One thing we can assure you is that your orders will definitely be on its way, they will just take longer than expected.

Thank you so much for your patience and understanding!
We're all in this together.
- Annie